Innotek SD-100A Programming and Troubleshooting

The SD-100A system is water resistant and battery replaceable. The transmitter is designed to operate one collar receiver.

IMPORTANT NOTES:

We strongly recommend the dog be at least 6 months old before using this system. Prior to 6 months of age, the dog may not fully understand the correction or its purpose.

Make sure the probes are tight and securely holding the receiver box on the strap. Check the tightness regularly and frequently to prevent losing the receiver box.

Be Advised: Never leave the collar receiver on the dog for more than 12 hours. Because the strap needs to be tight to ensure that the probes are making good contact, skin irritations may develop if the collar receiver is left on too long.

HOW TO PROGRAM THE SD-100A

When programming the SD-100A transmitter, be sure the collar receiver is turned off (no light on the receiver).

Step 1 (Setting the ID Code)

A. Press and hold the Program button located on the back of the hand-held transmitter (remote).

B. Press and hold Button 1.

C. While continuing to hold Button 1, release the Program button. A red/green flashing light will appear on the transmitter.

D. As soon as the red/green flashing light goes out, release Button 1. No light should be on the transmitter.

NOTE: If any light appears on the transmitter after releasing Button 1, the ID Code is not programmed correctly. Repeat A – D of Step 1. Hold the buttons for 3 - 5 seconds before releasing.

Step 2 (Selecting Tone Mode)

A. Press and hold the Program button located on the back of the transmitter.

B. Press and hold one of the following to select the tone option:

Button 2 for Tone with Stimulation

Button 3 for No Tone/Stimulation Only

Button 4 for Tone with 1-Second Delay with Stimulation

C. While continuing to hold Button 2, 3, or 4, release the Program button. A solid light will appear on the transmitter.

D. As soon as the solid light goes out, release Button 2, 3, or 4. No light should be on the transmitter.

NOTE: If any light does appear on the transmitter after releasing Button 1, the Tone Mode is not programmed correctly. Repeat A - D of Step 2. Hold the buttons for 3 - 5 seconds before releasing.

Step 3 (Matching the Transmitter and Collar Receiver)

A. Hold the red paper dots on the transmitter and collar receiver together.

B. Continue to hold the red paper dots together during the following series of lights on the collar receiver. A solid green light will come on and go out followed by a solid yellow light.

C. Once the solid yellow light is on the collar receiver, separate the transmitter and collar receiver by about 1 foot. A flashing yellow light will be on the collar receiver.

D. Press Button 1 on the transmitter for 2 seconds. The light on the collar receiver will be pulsating red. Stimulation will be delivered when Button 1 is pressed so do not touch the probes.

E. Release Button 1. The light on the collar receiver will be a blinking green light.

NOTE: If when matching the transmitter and collar receiver, a green light begins flashing before the series of lights described in B of Step 3, the two units have not been held together long enough. Repeat A – E of Step 3.

Using the Transmitter

A. During training, start at the lowest level and check the dog’s response to the stimulation. Always use the lowest level necessary to get the desired response.

B. This transmitter has 4 preset levels of stimulation:

Button 1 – Lowest level of stimulation

Button 2 – Medium

Button 3 – Medium-High

Button 4 – Highest level of stimulation

C. When the Good (praise) tone or the Bad (disapproval) tone buttons are pressed, stimulation is not delivered.

D. A green pulsating light on the transmitter when any button is pressed indicates the transmitter is activating.

E. A red light on the transmitter when any button is pressed indicates the 12-volt battery is low.

Testing for Stimulation

A. Use the test light to check for stimulation. The test light looks like a Christmas tree bulb with two wires and is packaged with the spare probes.

B. To position the test light correctly, wrap each wire of the test light around a different probe on the collar receiver to form a bridge between the probes.

C. Press any transmitter button. If the test lamp lights, stimulation is being delivered.

NOTE: If the Good Tone or Bad Tone buttons are pressed, the test lamp will not light. These buttons are for tone only with no stimulation delivered.

Turn Off Collar Receiver

A. Slowly pass the red paper dots across each other.

B. When the blinking green light goes to solid red on the collar receiver, separate the transmitter and collar receiver.

C. The red light on the collar receiver will go out indicating the unit is turned off.

Turn On Collar Receiver

A. Slowly pass the red paper dots across each other.

B. A blinking green light will come on the collar receiver indicating the unit is turned on.

NOTE: Whenever the battery is replaced in the transmitter or the ID code is changed, the transmitter must be programmed and synchronized (matched) with the collar receiver. When a system is properly synchronized, the collar receiver will accept the programmed signals from the transmitter.

TROUBLESHOOTING

Intermittent Stimulation

If on occasion the dog seems to not receive the stimulation, the cause could be one of the following:

1. Battery

Check to be sure the battery in the collar receiver is a 6-volt alkaline battery with proper voltage and is positioned with the positive end towards the battery screw cap. The SD-100A gives optimum performance using an alkaline battery, not a lithium battery. These can found under the Batteries category on this web site. A blinking red light on the collar receiver indicates a low 6-volt alkaline battery. A pulsating red light on the transmitter when any button is pressed indicates a low 12-volt alkaline battery in the transmitter. After changing the battery in the transmitter, repeat the programming and synchronizing steps above. After changing the battery in the collar receiver, simply resynchronize the collar and the transmitter.

2. Probes

Make sure the proper probes are being used and the probes are tightened. The probes must make contact with the dog’s skin to ensure the dog is receiving the desired stimulation. Dogs with short coats such as Boxers need the short probes. Dogs with longer hair such as Cocker Spaniels need the longer probes. For dogs with extremely thick coats, trim (not shave) a small section of fur to improve probe contact with the dog's skin. Innotek also has Thick Hair Probes available. These can be found under the Accessories category on this web site.

3. Collar Fit and Placement

Place the receiver on the smallest part of the neck with the receiver box under the dog’s chin. Fit the collar strap as snugly as possible without restricting the dog's breathing to reduce movement. There should only be enough room to fit one finger between the strap and the dog’s skin at the back of his neck.

NOTE: We strongly recommend not leaving the collar receiver on the dog for more than 12 hours. Because the strap needs to be tight to ensure that the probes are making good contact, skin irritations may develop if the collar receiver is left on too long.

4. Metal Collars

Another metal collar worn with the Innotek collar may cause the stimulation to short across the probes resulting in no correction delivered to the dog.

Low Range

Replace the batteries in the transmitter and collar receiver. Make sure that alkaline batteries are being used. Program the transmitter and synchronize (match) the collar receiver and transmitter.

Interference Problems

Set a new ID code on the transmitter and synchronize (match) the collar receiver and transmitter.

Collar Receiver Will Not Deliver Stimulation

Synchronize (match) the collar receiver and transmitter. If the transmitter is programmed for Tone with 1-Second Delay, hold the transmitter button longer. Another metal collar worn with the Innotek collar may cause the stimulation to short across the probes resulting in no correction delivered to the dog.

Collar Loses Programming

Any magnetic pet doors or contact with other magnets will cause the collar receiver to turn on, off or go into the programming mode (indicated by a flashing yellow light on the collar receiver).

QUICK REVIEW

Is the transmitter programmed correctly?

Are the collar receiver and transmitter matched (synchronized)?

Is the battery in the collar receiver an alkaline battery (not lithium) with proper voltage?

Is the positive end of the battery toward the battery screw cap?

Were the batteries recently replaced? If so, was the transmitter reprogrammed and matched with the collar receiver?

Was the ID Code changed? If so, was the transmitter reprogrammed and matched with the collar receiver?

Are the appropriate probes being used for the dog's coat length, making good skin contact, and tightened?

Does the collar receiver fit snugly on the dog's neck?

If there are still questions or concerns after reviewing these instructions, please call the Innotek Contact Center at 1-800-826-5527 between the hours of 8 am and 5 pm Monday through Friday. One of our representatives will be happy to assist you.





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