Innotek Containment Systems - Frequently Asked Questions

What exactly is a Pet Containment System?

Innotek Containment Systems create a hidden boundary, and the receiver on your dog's collar will sound a warning dog as your dog approaches the boundary. Should your dog remain in the signal field, or continue farther into the field, a harmless but effective static correction will be delivered by the receiver. Your dog will soon learn the new customized boundaries and remain in the "safe" part of the yard. Innotek Containment Systems enable you to give your dog the freedom he or she wants, while securing the dog´s safety for your peace of mind.

What does my dog wear on his/her collar?

There is a small receiver on the dog's collar that picks up a digitally encoded signal from a transmitter. Innotek´s receiver collars vary in size, and dogs as small as 5 pounds can wear the collar comfortably. Properly fitted, the collar should be snug, allowing enough room for one of your fingers to fit between the dog´s neck and the collar. The miniature size and weight will not cause any distraction or discomfort.

Will the stimulation harm my dog?

The stimulation your dog feels is designed to be undesirable so your dog will avoid it, yet totally harmless to your pet. You or your Dealer can choose the stimulation setting to suit your dog based on his or her personality, breed, disposition and size. After just a few training sessions, your dog will adhere to the warning tone and rarely experience the stimulus.

Can Innotek systems be customized for my yard?

The boundary created by the wire can be customized to keep your dog away from areas such as gardens and driveways. Your dog safely avoids swimming pools, unappreciative neighbors or busy streets. Since dogs cannot dig under or jump over Innotek Containment Systems, these products are an ideal alternative to traditional fencing. Innotek products can also be used to reinforce existing fencing that your dog has found his way around.

What is the difference between water-resistant and waterproof?

Water-resistant means the component can withstand the effects of rain, snow and other inclement weather. However, it should not be submerged in water, as this may reduce the battery life and cause internal damage to the components.

Waterproof means the component is designed to withstand submersion in water. Be sure the receptacle cover (mud plug) that protects the charging port is pushed flush with the casing of the collar receiver prior to use (if applicable).

Is there training involved? How long will it take for my dog to get the idea?

Innotek manufactures training systems and training is the most important part. Since no two dogs are alike, your Innotek system can be tailored to meet your dog´s requirements. Using unique, positive training methods, your dog easily learns the new customized boundaries you have designed. Most of our customers have found it takes a surprisingly little amount of time to train their dog to stay in the yard. With the proper methods, some patience and praise, in about week or so of training, your dog will soon be content, safe and secure at home. Remember training time varies with each dog.

What is synchronization?

The remote training collar receiver and transmitter must be synchronized to work properly. Synchronization means the collar receiver and transmitter are tuned to each other. The user must synchronize the receiver and transmitter after charging a receiver, replacing a battery in the transmitter or receiver, or changing the ID code. To synchronize, hold the red dot on the transmitter against the red dot on the receiver for five seconds, separate them, then push any transmitter button. The receiver will now respond to signals from the transmitter. Synchronization does not apply to containment collar receivers unless it is the CT-400A system to be used in the training or dual mode.

How long do the batteries last?

The battery life for No-Bark collars depends upon how often the dog barks and the level of stimulation. For remote trainers the battery life varies according to the length of time the collar receiver is turned on, the level of stimulation used, and how often the dog is stimulated. For containment collars the battery life varies depending upon how often the dog challenges the containment system and the level of stimulation. For remote transmitters the battery life depends on how often and how long a transmitter button is pressed.

BATTERY REPLACEABLE

If a water-resistant collar receiver or transmitter is submerged in water, the battery life may be significantly reduced and cause internal damage to the component. For all remote trainers and Contain 'N' Train™ Systems, the hand-held transmitter must always be matched to the collar receiver after replacing the battery in the collar receiver. Failure to do so will always result in extreme reduction in battery life. A waterproof collar receiver should have the battery screw cap tightened before each use.

6-Volt Alkaline Battery

No-Bark Collars – 2-6 months Remote Trainers – 75-100 hours

Containment System – 150-200 hours Contain 'N' Train™ System:

Containment Mode Only – 2-6 months

Remote Training Mode Only – 60 hours

Dual Containment and Training Mode – 50 hours

12-Volt Alkaline Battery

Remote Trainer Transmitters – 2-3 months

9-Volt Alkaline Battery

Remote Trainer Transmitters – 6-12 months

3-Volt Lithium Battery

Remote Trainers – up to 150 hours Command Series™ Trainers – up to 300 hours Contain 'N' Train™ System:

Containment Mode Only – 2-6 months

Remote Training Mode Only – 300 hours

Dual Containment and Training Mode – 250 hours

10.5 Silver Oxide Battery

Remote Transmitters – 6-12 months

BATTERY RECHARGEABLE

The waterproof battery rechargeable collar receiver is designed to function after submersion in water. Be sure the receptacle cover that protects the charging port is pushed flush with the casing prior to use. A full charge takes 8-12 hours but is not required after each use. For all rechargeable remote trainers, the hand-held transmitter must always be matched to the collar receiver after replacing the battery in the collar receiver. Failure to do so will always result in extreme reduction in battery life. It is recommended that the collar receiver be completely drained every three months. To drain a remote training collar receiver, let the collar receiver turned on until no light is on the collar receiver or attach the test light to the probes and press the transmitter button and deliver stimulation through the test light until the charge is depleted. To drain a containment collar receiver, attach the test light to the probes and place it by the boundary wire until no light is on the collar receiver.

  • No-Bark Collars – 30-72 hours
  • BC-200 Collars – 18-24 hours
  • Remote Trainers – 48-72 hours
  • FS-400A Remote Trainer – 30-72 hours
  • FS-700A Remote Trainer – 6-12 hours
  • Containment System – 2-3 weeks
  • Contain 'N' Bark™ System – 18-24 hours

Can I add more collars to my containment system?

Yes, additional collars can be purchased separately.

Can I triple my containment system wire to create a dead zone?

No.

Can the containment system be placed above ground?

Yes, the containment system will operate properly above ground. Be sure to take special care that the wire does not become damaged. Innotek recommends placing the wire in the ground.

How do I create a dead zone in my containment system in the boundary wire?

Twisting two wires together cancels the signal in that area. Refer to Pet Containment System Owner's Guide for diagrams.

How old should my dog be before I start using the stimulation as a training tool?

Innotek recommends the dog be at least 6 months old. Prior to 6 months old, we believe your dog does not fully understand the stimulation or its purpose.

What is the difference between continuous and momentary stimulation?

Continuous stimulation is delivered as long as the transmitter button is held down. As a safety feature, stimulation will shut down after 10 seconds of stimulation and lock-out any stimulation for 10 seconds. The user must release the transmitter button and press again after the lock-out period ends to deliver stimulation again.

Momentary stimulation is delivered for 1/8 second, then shuts off. Stimulation will not restart until the transmitter button is released and pressed again.

Can I use Innotek's containment systems on my cat?

Innotek's containment systems are designed specifically for canine use only.

Why is my Contain N Train going through batteries so quickly?

For all remote trainers and Contain 'N' Train™ Systems, you must always match the hand-held transmitter to the collar receiver after recharging or replacing the battery in the receiver collar. Failure to do so will always result in extreme reduction in battery life.

Do you have any training videos on how to train my dog using one of your products?

Yes. Smart Training: Basic Obedience for the Companion Dog is an excellent video for using our remote training systems. It is 40-minutes of field-proven tips and techniques that professional trainers use.

How can I enclose my back yard but allow my dog to come into the house through my back door without being stimulated?

There are two options for installing the containment wire to enclose the back yard and allow your dog access through the back door. Beginning at the wall transmitter, lay wire to the nearest perimeter and proceed around the back yard until you are at the opposite side of the house. The house will be used as part of the barrier. With the wire within two feet of the corner of the house, do a hairpin turn and continue laying the wire six feet from itself. Proceed around the back yard until you return to the wall transmitter. This design will keep the back entrances to the house free from stimulation.

The second way to install wire for containing the back yard is to go around the front of the house. Beginning at the wall transmitter, lay wire to the nearest perimeter and proceed around the back yard until you are at the opposite side of the house. Bring the wire within two feet of the corner of the house and continue laying the wire in the side and front yards approximately 6-10 feet away from the house. If crossing a concrete driveway or sidewalk, place the wire in an expansion crack and seal it with masonry caulk. After encircling the house, attach the end of the wire to the wall transmitter to complete the circuit. This design will also provide a barrier if your dog bolts out the front door.

Which containment system is best for me?

When recommending a containment system, we ask the following questions:

Yard Size

Rechargeable Battery or Battery Replaceable Collar Receiver

Battery Replaceable: The collar receivers for the HF-25W and CKC-25W use a 6-volt alkaline battery. The CT-400A collar receiver uses a 3-volt lithium battery.

Rechargeable Battery: The HF-200W, HF-201, and CB-100W collar receivers are battery rechargeable. When a collar is charging on the wall transmitter, the containment system is disabled. If you have more than one collar receiver, it is recommended that an additional charger is used to charge the other collar(s).

Waterproof or Water-resistant Collar Receiver

Is there a pond, lake, etc. in the area you are planning to contain? Our waterproof collar receivers are in the following systems: HF-200W, HF-201, and CB-100W.

Temperament of the Dog

Is your dog easy to train or does he have somewhat of a stubborn temperament? How intense is your dog when chasing something? Would your dog be more or less sensitive to the stimulation?

- If your dog is easy to train, chasing squirrels is not a priority, and a mild correction produces a positive response, then the HF-200W, HF-25W, or CKC-25W is the system for you.

- If your dog tends to be more stubborn and has a high prey drive (even a moving leaf is open game for the dog), the HF-201 or CT-400A is recommended.

Additional Features on the Containment System

Do you want a remote trainer with your containment system? The Contain 'N' Train™ CT-400A and CKC-25W systems have a hand-held transmitter that is included with the containment system.

Do you want to control your dog's barking and contain your dog? The Contain 'N' Bark™ CB-100W has the bark control and containment features on the same collar receiver.

Innotek® has set the industry standard for safe, effective pet containment due to the innovative technology.

My collar receiver uses a 3-volt lithium battery and it appears that it is shorting out or losing its programming. What could cause this?

Check to see if you are using a 3-volt lithium battery manufactured by Duracell. In the fall of 1999, Duracell changed their battery design by shortening the nipple. Therefore, the battery pulls away from the battery screw cap and defaults the programming. Innotek® redesigned its battery screw caps to be compatible with the new Duracell batteries. You should call the Innotek Contact Center at 1-800-826-5527 Monday through Friday from 8 am to 5 pm to discuss receiving one of the redesigned battery screw caps.

My collar receiver uses a 6-volt battery and it is not working correctly since I changed the battery. What could cause this?

Check to see if the battery is alkaline. A 6-volt lithium battery will not give optimum performance in the collar receiver. A few model numbers for a 6-volt alkaline battery are Kodak K28A, Panasonic 4LR44, and Energizer A54464.

Why can’t I leave the collar receiver on the dog for more than 12 hours at a time?

We strongly recommend not leaving the collar receiver on the dog for more than 12 hours. Because the strap needs to be tight to ensure that the probes are making good contact, skin irritations may develop if the collar receiver is left on too long. The skin underneath the collar strap and receiver box needs to “breathe.” It’s just like a man wanting to remove his tie by the end of the day. Your dog wants and needs to have the collar receiver removed after 12 hours.





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