Remote Dog Collars - Basic Frequently Asked Questions

What is the average time needed to train a dog?

The training time varies with each dog and each trainer. It will depend on what you are trying to train the dog to do, the trainers skill, and the type of dog being trained. The dog learns in small stages, his understanding is tested at each stage. On an average it takes 10 minutes twice a day for 2 weeks to train your dog. Please refer to your specific training video or contact our free professional training support help line, Dog Star Productions at 800-364-3362.

Will the correction harm my dog?

NO. The mild correction that your dog feels is designed to be undesirable so your dog will avoid it, yet is totally harmless and humane.

What is the difference between water-resistant and waterproof?

A water-resistant collar receiver can be worn in the rain, snow or other inclement weather. However it would be damaged if it is submerged in water.

A waterproof collar receiver can be worn when bathing or swimming. Being submerged in water will not harm the collar receiver.

How long do the batteries last?

Battery life varies greatly depending on the type of battery, how you use and maintain the product, as well as the operating temperatures. Please call Consumer Services at 800-826-5527 or consult our online troubleshooting guides if you have questions on your specific system.

How old should my dog be before using an electronic device?

Innotek® recommends that the dog be at least 6 months old.

Why can't I leave the collar receiver on my dog for more than 12 hours?

Any collar receiver worn for extended periods can cause a condition similar to bedsores, known as Pressure Necrosis.

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